Contact Us

Use the form on the right to contact us.

We will do our best to get back to you as soon as we can!

Please be specific about your SuzanneClothier.com Store related issue. 

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By phone:  518-568-3325   This is a working farm, so we are often not near the phone. Email is the fastest way for reach us. If you must leave a phone message, speak slowly and clearly, repeating your phone number TWICE. We will do our best to respond as quickly as possible. We try to limit phone hours to Monday-Fri, 10 AM to 4 PM.

           

123 Street Avenue, City Town, 99999

(123) 555-6789

email@address.com

 

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Link to read me page with more information.

Customer Service

 

Customer Service

 

Shipping & Delivery

We try hard to ship our orders daily, or within 2 business days of receiving your order. If there are delays, we will let you know. Be aware that many countries have less than ideal postal services. We may ship out promptly only to have your order delayed by your country's postal service.

Privacy & Security

We will never sell, give, rent, lease or even telepathically communicate any information about you to any third party. Ever. We use best practices on our website to insure the security of all information.

Returns & Replacements

We offer 100% money back guaranteed on all products in case of product defect. For anything else, give us a call or email, and we'll do our best to make it right for you!

Downloads

If you have ordered a digital product that needs to be downloaded, you should have received an email with instructions on how to do so.  Stuck?  Let us know and we'll do our best to help you out.

COMMON PROBLEMS with DIGITAL DOWNLOADS

  • HELP! My video won't play properly - it starts but then stops after a few minutes.  These are download files, NOT streaming video. Before you can watch the video, the entire file must download and be saved to your computer. Depending on your internet connection, this can take quite some time. Please be patient!